MAIN FUNCTIONS:

Responsible for delivering excellent customer service, guiding clients through their furniture buying experience, and meeting sales targets.
Present the company in a professional attitude with a strong product knowledge and ability to create a welcoming and helpful showroom environment.

RESPONSIBILITIES:         

• Welcome customers warmly and offer attentive assistance throughout their visit.
• Build and maintain long-term relationships to encourage repeat business and customer referrals.
• Promote the company’s image and uphold its reputation in every customer interaction.
• Identify customer needs and recommend furniture solutions that align with their space, style preferences, and budget.
• Provide accurate and thorough product information, including materials, dimensions, warranty terms, and delivery options.
• Maintain showroom cleanliness, organization, and updated product displays in coordination with the Visual Merchandising team.
• Stay up to date with the company’s product lines, ongoing promotions, and market trends.
• Conduct systematic follow-ups with customers who visited the showroom but did not complete a purchase.
• Coordinate delivery logistics and confirm delivery appointments.
• Handle after-sales issues professionally and escalate unresolved matters.
• Provide structured feedback on customer needs, market trends, competitor activity, and pricing through regular reporting.

QUALIFICATIONS:

• Baccalaureate Diploma or TS sales or equivalent.

EXPERIENCE:

• At least 1 year of experience in sales with a proven track record in achieving sales targets.